General terms and conditions
The accountable seller in the webshop is MedKit Finland Oy, Oulu. Our webshop is complying with the Finnish Consumer Protection Act.
The products in the webshop can be purchased by individuals, businesses/companies and other parties in Finland and businesses/companies abroad.
The ordering is done by choosing the product, size and quantity. The customer must provide all the necessary information which is marked with an asterisk in the shopping cart. When an order is placed, a customer account will be created to the webshop. The customer can check the status of their order by logging in to the account.
The products and shipping will be payed when ordering. The following methods can be used to pay the order: Nordea, Osuuspankki, Danske Bank, Tapiola, Aktia, Nooa, Paikallisosuuspankit, Säästöpankit, Handelsbanken, S-Pankki, Ålandsbanken and credit cards. The payment will be passed through Paytrail Oyj. Also payment by invoice is available for companies and public administration organizations.
Payment by Visa, Visa Electron or MasterCard
If you want to pay by Visa, Visa Electron or MasterCard, MedKit Finland Oy will only serve as a marketer of goods and services and also ships the products to the customer. Paytrail Oyj will be responsible for reclamations.
Paytrail Oyj will serve as an accoutable seller when the order is payed by Visa, Visa Electron or
MasterCard. The purchase is made between the customer and Paytrail Oyj and all the responsibilities concerning the purchase lie with the accountable seller. The payment is also made to Paytrail Oyj.
Business ID (y-tunnus): 2122839-7
Tel: 0207 181830
The payment service and financial service concerning the online banking payment will be provided by Paytrail Oyj in co-operation with Finnish banks and financing institutions. Paytrail Oyj will receive the payment and then accounts it to the seller. For the customer the service will work just like a conventional/normal online payment.
SHIPPING TIMES AND METHODS
The products will be shipped generally within 7 days of the order. If the shipping time is different from the usual, the customer will be informed.
The shipping will be done primarly via Itella or Matkahuolto. The shipping costs will be charged from the customer.
PAYMENT METHODS AND PAYMENTS
Individuals can only pay by online banking payment/e-payment. If an individual orders products by invoice the order will be automatically changed to a prepayment order.
Companies/businesses and corporations can order by invoice. They must provide their business ID (y-tunnus) and other needed information while ordering. The companys/business' credit will be checked before shipping the products and if there is a payment default, the products will be shipped after prepayment by bank transfer.
The penal interest is defined by the Finnish Interest Act. Reminder of payment is 5 euros. All products are property of MedKit Finland Oy until the whole purchase price is paid.
Products ordered by prepayment will be shipped when the payment has been made to MedKit Finland Oy's bank account. The packing and shipping costs depend on the shipping method selected by the customer. MedKit Finland Oy reserves the right to charge oversized shipments according to their real shipping and packing costs.
VALUE ADDED TAX
All the final selling prices include Value added tax. (VAT) 24%
RIGHT OF RETURN
The consumer has a 14 days right of return according to the Finnish Consumer Protection Act. The product must be unused and in original condition. The returned products will be refunded within 14 days of the return.
PRODUCT WARRANTY, MAINTENANCE AND REPAIRS
There will be information provided with the product concerning possible warranties and maintenance & repair services.